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Question by kozmic blues: How does phone insurance work with Cingular?

Do you have to bring in your phone to a Cingular store so they make sure you haven't already broken it before trying to get a new one? I'm guessing you do but I wanna make sure.

Also, if I "break" my phone, do I need to bring in my phone to the Cingular store if I report it broken to get a new one? It's $ 50 to get a new one right?

Oh and almost forgot, can you instead kinda like put credit towards getting a newer, better phone? I doubt you can but I don't know what Cingular's rules are on that so yeah...

Thanks in advance.


Best answer:

Answer by moremass
tell them you lost your phone in a cab on vacation. keep the broken for parts (broken.. heh), you get the same phone u have when you signed up for insurance, Im guessing you can upgrade for a fee. your next bill with have the deductable $



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